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Step 2 - Your Information
Please complete form carefully.
Name (First M. Last)
Address (123 Main St, Apt #)
City
State
Zip
Phone (321-456-7890)
State of Incarceration

On the list below, please check the problems you have
encountered with the prison telephone system.
Use the “other” option below to briefly describe problems not listed.

I have been charged for calls I was not home to receive.
I have had calls prematurely terminated.
I have had my phone number blocked, apparently because the phone company with whom the prison system has contracted does not have a billing agreement with my local phone company.
I am charged exorbitant rates, in part because the phone company that operates the inmate phone service offers (and the state agrees to accept) an unreasonably high commission.
I am not allowed less expensive calling options.  There is no technical reason why I should not be able to receive prepaid debit calls that avoid operator assistance and can be billed profitably at considerably lower rates.
I am forced to pay in advance for collect phone calls, and never receive an accounting of dates, times, and length of calls charged against that prepayment.

Other complaint(s) not listed:



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