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Step 2 - Your Information
Please complete form carefully.

Full Name (First M. Last)
Address (123 Main St, Apt#)
City
State
Zip
Phone (321-456-7890)
State of Incarceration

On the list below, please check the problems you have encountered with
the prison telephone system in (state). Use the "other" option below to briefly
describe problems not listed.

I have been charged for calls I was not home to receive.
I have had calls prematurely terminated.
I have had my phone number blocked, apparently because the phone company with whom the prison system has contracted does not have a billing agreement with my local phone company.
I am charged exorbitant rates, in part because the phone company that operates the inmate phone service offers (and the state agrees to accept) an unreasonably high commission.
I am not allowed less expensive calling options. There is no technical reason why I should not be able to receive prepaid debit calls that avoid operator assistance and can be billed profitably at considerably lower rates.
I am forced to pay in advance for collect phone calls, and never receive an accounting of dates, times, and length of calls charged against that prepayment.

Tell us what other problems you've experienced:


Please select the solution(s) that you would consider satisfactory.
Use the "other" option below to briefly describe any solution not listed.
Cease charging for calls I am not home to receive.
Cease premature terminations.
Remove the block on my phone.
Charge rates that are sufficient to cover only the cost of operating and managing the system, plus a reasonable profit for the phone company.
Introduce less expensive calling options, such as debit calling.

Other solution not listed:



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