A National Perspective on Prison Telephone Systems
Debit/Prepaid Calling
The following states offer both collect and prepaid or debit calling with reduced rates for the prepaid or debit calls:
Arizona |
Minnesota |
South Dakota |
Commissions
The following states accept no commission on calls placed by incarcerated citizens:
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Unique Features
There are several states that have rather unique systems.
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Iowa is the only state that offers only debit calling.
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Washington is the only state that excludes only interstate calls from the debit calling feature.
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The Federal Bureau of Prisons and the Michigan, New Hampshire, and Oregon prison systems allow calls to Voice Over Internet Protocol (VOIP) phones. We do not know if that is unique to those systems, but it is an important development. In the past, some have viewed VOIP as a call forwarding system. Those who have used VOIP report substantial savings.
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Arizona, Michigan, New Hampshire, and Oregon also allow prepaid or debit calls to cell phones. Systems are inconsistent in this regard, and, again, we do not know how many systems allow it.
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To our knowledge, the DC Jail is the only facility that allows inmates to call 800 numbers.
Call Blocking
Prison telephone service providers in the majority of states now block collect calls if the telephone provider of the call recipient does not have a billing agreement with them. For example:
- A prisoner (John Doe) makes a call to Mary Doe from a phone provided by Sprint.
- Mary Doe uses AT&T as her telephone provider.
- Because Sprint has no billing agreement with AT&T, Sprint will block calls to Mary.
The only way Mary can receive collect calls is to deposit money (often a $50 minimum deposit) with Sprint. Mary may never receive an accounting of how the $50 is spent. Nor will she receive notice when the $50 has been exhausted. She will likely only discover that when another block is placed on the phone
American Correctional Association Policy on
Inmate/Juvenile Offender Access to Telephones
Recognizing that there is no constitutional right for inmates/juvenile offenders to have access to telephones, nonetheless consistent with the requirements of sound correctional management, inmates/juvenile offenders should have access to a range of reasonably priced telecommunications services.
Correctional agencies should ensure that:
- Contracts involving telecommunications services for inmates/juvenile offenders comply with all applicable state and federal regulations;
- Contracts are based on rates and surcharges that are commensurate with those charged to the general public for like services. Any deviation from ordinary consumer rates should reflect actual costs associated with the provision of services in a correctional setting; and
- Contracts for inmate/juvenile offender telecommunications services provide the broadest range of calling options determined to be consistent with the requirements of sound correctional management.
(Unanimously ratified by the ACA Delegate Assembly at the Winter Conference in Nashville, TN, January 24, 2001)
AMERICAN BAR ASSOCIATION
Criminal Justice Section
Approved by Criminal Justice Section Council 5.14.05
RESOLVED, that the American Bar Association encourages federal, state, territorial and local governments, consistent with the constraints of sound correctional management, law enforcement and national security principles, to afford prison and jail inmates every reasonable opportunity to maintain telephonic communication with the free community, and to offer telephone services in the correctional setting with an appropriate range of options at the lowest possible rates.
NAWJ supports H.R. 4466’s (now H.R. 1133) passage for the reasons set forth in Section 2 of that Legislation, which focuses on the dual reality: (1) that “…maintaining frequent and meaningful communications between people who are incarcerated and family members is key to the successful reintegration of formerly incarcerated individuals, [reducing] recidivism and [facilitating] rehabilitation, which in turn reduces crime and the future costs of imprisonment,” and (2) that the currently prevailing system often burdens or prevents frequent communications between incarcerated persons and family members, thereby weakening “the family and community ties that are necessary for successful reentry into society by persons who were formerly incarcerated and the reduction in crime resulting from successful reentry.”
